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05 / Handoffs

Ticket

A document scoping a single session’s worth of work. It should stand on its own, and it may depend on others being finished first.

How you’ll hear it

“What is today’s task?”

“Ticket three. It is scoped to fit one session.”

Avoid

Handing an agent a task with no edges.

The longer version

A ticket scopes a single, self-contained piece of work small enough for one session. Breaking work into tickets is how large efforts stay manageable for people and agents alike.

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